International shipping now available
To see if we can ship to you, simply head to checkout with your items in your cart, and enter your shipping address. If a shipping option shows up for you then we can ship to you. If not we are not able to.
Non-EU residents are responsible for determining if their state or county laws allow wines, spirits or tobacco products to be shipped into their state or county. Each state or county has their own laws and regulations related to there products. Please check with your appropriate agencies. Each individual accepts full responsibility for their state verification.
All purchases must be made by individuals age 21 and older. Delivery carrier will require proof of age, and a signature is required for all deliveries. Only persons age 21 and older can accept delivery.
Products cannot be shipped to APO, FPO, Post Office boxes. Any order shipped to an improper address, purchaser will be responsible for any return shipping fees. If you must cancel due to an improper address, a 10% charge may apply.
We prefer to ship to a business address.
If bottle size is not listed it should be assumed that the bottle is 750ml.
If for any reason Dacastello Baltic is out of stock of an item you orders, we reserve the right to refund you for the out of stock item and ship the rest of you order out to you.
Laws regarding the sale and transportation of alcoholic beverages are complex and constantly changing. The politics, policies and procedures regarding such sales and transportation are different in every state. That is why you are buying from us in EU and why title to the alcoholic beverages is passing to you upon purchase. In the event that we may ship wine or other alcoholic beverages to your state in accordance with a state privilege requiring the payment of state taxes, you will be charged the sales tax, if any, assessed by your state for that transaction; otherwise either EU sales tax will be assessed on the sale. Title to all product intended for shipment to federal property and Indian reservations passes to the customer when the goods are picked up by the common carrier and EU sales tax may be collected on all such purchases. When your order is approved by your credit card company, you own the goods. If you choose shipping as a delivery method, you are asking us to engage a common carrier to deliver your order to you. We make no representations about the legality of shipping alcoholic beverages. Our site lists those states where common carriers will deliver alcohol. You are responsible for compliance with all laws regarding such shipments. You may also make your own shipping arrangements.
All sales are final. If you need to cancel an order, and order has not shipped, a refund may be issued, and 10% fee may apply.
Refunds are not accepted. If you require a refund, please email your request to: [email protected] with your reason for return. If a return is allowed, the customer shall pay for all shipping costs and may be subject to 10% fee.
Ground delivery is not recommended for any order. This is because of the potential heat exposure during warm weather conditions and extreme cold during the winter months. We cannot be held responsible for damaged items due to the selection of ground delivery for your order! If you notify us that you would like your order to be put on hold until temperature conditions are more suitable for shipping, we will attempt to do so at no additional cost.
Alcoholic beverages with more than 70% alcohol content or 140 proof, including 95% grain alcohol are not available for purchase to be shipped. Alcoholic beverages with less than 24% alcoholic content are not subject to hazardous materials regulations. Absolutely no alcoholic beverages over 24% alcohol (48 Proof) should be shipped by air.
Price and availability are subject to change without notice. Once your payment is confirmed we will try to ship your order within 3 business days and during the holidays some orders may take a little longer. If you place an order and an item is out of stock we will contact you and ask you if you would like a refund or if you would like to wait until we receive the product. If a product is out-of-stock at the store it can take up to 5 business days for us to receive the product from the distributor.
Due to demand and availability, we cannot guarantee that orders will be filled if you order a limited or seasonal release.
All shipping prices are estimates and are based on your destination. The average size and weight of typical 750ml, 1.0L, 1.75L bottles and items with special packaging will require additional shipping costs and we contact you if there is any difference.
All products are carefully packaged in shipping appropriate containers or boxes. If any products are damaged during shipping, please email us a picture of the damaged product. A refund can only be issued if the damaged product is returned. Leaks are not covered under our damage policy and cannot guarantee bottle will not leak. If a order has a significant leak, please contact us and we will do our best to resolve the issue.
Dacastello Baltic does not currently charge users a fee to use its Services; however, the Licensed Retailer fulfilling your order and/or its third party service provider(s) may charge fees in connection with your transaction, including but not limited to shipping or delivery fees in cases where you have placed an order for shipment or delivery and Restocking Fees. Any such fees are due immediately. You are solely responsible for any and all duties, taxes, levies or fees (including any sales, use or withholding taxes) imposed by any authority on you by virtue of your transacting with retailers or otherwise by using the Services.
We are not responsible to damage due to weather conditions.